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Store and Facilities Manager
URL: http://www.reef.org/job/storemanager
Company / Organization: REEF
Type: Full-time
Description:
Reef Environmental Education Foundation (REEF), a non-profit, marine conservation organization, is seeking to hire a full time Store and Facilities Manager to support the operations on the REEF Campus in Key Largo, FL. The REEF Campus serves as an educational center for visitors and groups, with its newly opened Interpretive Center. It is also the Headquarters for supporting a membership of over 65,000 engaging in REEF’s international programs. REEF maintains a physical and online store of field supplies, reference ID books, REEF gear, and novelty items.
Position Overview
The Store and Facilities Manager works closely with all REEF team members. They are responsible for the operation of the physical and online REEF Store, general facilities management, and supporting day-to-day accounting.
Organization Background
REEF conserves marine environments worldwide. Our mission is to protect biodiversity and ocean life by actively engaging and inspiring the public through citizen science, education, and partnerships with the scientific community. REEF programs include marine life education, field research, and one of the largest citizen science programs in the world through unique partnerships with private, governmental, scientific, and educational sectors. REEF’s programs directly benefit and help to protect marine life worldwide.
REEF was founded in 1990 as a way to educate scuba divers and snorkelers in marine life identification and to utilize their marine life sightings. Patterned after the successful Audubon and Cornell birding programs, REEF has grown into a 65,000 plus member organization with programs in place throughout the western hemisphere. Primary among these programs is the Volunteer Fish Survey Project, enabling marine enthusiasts to conduct surveys and submit sightings data from throughout the Tropical Western Atlantic, coastal North America, Tropical Eastern Pacific, Hawaii, and South Pacific. Data are managed by REEF staff and made available to researchers, scientists, managers, and the public free of charge via REEF’s on-line database at www.REEF.org. To date more than 200,000 marine life surveys have been submitted.
In addition to the Volunteer Fish Survey Project, REEF maintains a large and active diver education program with standardized course materials for each of its survey regions. Strong partnerships within the diving industry and effective outreach provide opportunities for thousands of divers to learn about marine life and take part in surveying activities throughout the year. REEF manages the July-long Great Annual Fish Count; the Grouper Moon Project – researching grouper spawning aggregations; the Exotic Species Program – tracking the impact and control of non-native marine fish species, particularly the human-induced invasion of Indo-Pacific lionfish into the Tropical West Atlantic; Special Projects – assessing fish population changes in and around marine reserves and on and around newly developed artificial reefs; printed and e-newsletter communications; and, numerous field survey and data gathering expeditions. REEF maintains strong partnerships with federal, state, and local government agencies as well as other US based and international agencies, NGOs, and business entities.
REEF is an Equal Employment Opportunity Employer
Requirements:
Position Description and Responsibilities
Priority tasks and duties will include, but may not be limited to, the following responsibilities:
- Manage all store transactions including processing customer credit cards for online and in store orders. Maintain vendor contracts and filing.
- Manage orders including packing, shipping, and inventory.
- Research new products to carry in store to support REEF’s mission.
- Ensure accurate pricing in retail and online store. Assist in determining wholesale discount rates and sale specials to ensure profitability ratios.
- Train staff and interns to assist with store order fulfillment and inventory oversight.
- Create and maintain appealing store displays, both at Headquarters and online. Ensure displays are stocked and clean.
- Ensure standards for quality and accuracy of order fulfillment, and overall customer service.
- Assist with merchandise sales for events at Headquarters and offsite.
- Handle customer questions, requests, complaints, and issues.
- Update and maintain the REEF online store.
- Oversee the general working environment of the REEF Headquarters office facility, including stock of office supplies, ensuring all equipment is in working order, and cleanliness.
- Coordinate the REEF Campus property management and maintenance.
- Assist REEF staff with the Interpretive Center event scheduling.
- Assists the Director of Operations on day-to-day administrative duties, including postal mail, bank statement reconciliation, bank deposits, and other transactions.
- Support REEF events and other program activity.
- Assist with broader communication, outreach, and capacity building efforts to support REEF’s Volunteer Survey Project, Invasive Lionfish Program and other related REEF activities. The staff member will work collaboratively with other REEF staff and interns.
Qualifications
Bachelors or higher degree in relevant field, or equivalent work experience in retail management. Proficiency with desktop computers and office software, as well as excellent written and oral communication skills are required. Highly positive attitude and aptitude for working as a self-starter in a fast-paced non-profit organization. Strong interest in ocean life, marine conservation, and citizen science a plus. Ability to work in a diverse and collaborate team across multiple disciplines.
Position Term, Compensation, and Work Environment
This is a full-time position with a salary commensurate with experience. Benefits include health insurance, accrued paid time off (PTO), option for flex-time work weeks, and 7 paid holiday days per year. U.S. and International travel may be required, as well as some weekend, holiday, and after-hours work. The position will be based at REEF’s Key Largo, Florida Campus. The position will report to the Director of Operations.
How to Apply
Interested candidates should submit a cover letter and resume to Martha Klitzkie, Director of Operations, at Martha@REEF.org. Position will remain open until filled. Immediate start date is desired.
Point of Contact: Martha Klitzkie